Job Description

Dental Practice Concierge

ONLY PEOPLE WITH 1 YEAR MINIMAL EXPERIENCE IN DENTAL APPLY
Applicants without Dental office and Dentrix experience will not be considered.

Location: Fremont, CA.

Schedule: | Mon–Fri 9–6 PM | Sat 9-5: Temp-to-perm after 90 days probation.

About the role:

We are a busy, multi-doctor dental practice looking for a seasoned front-office professional who can independently manage daily operations. This is not a training role. This role requires treatment coordination, plan presentation, handling AR, and the ability to keep the practice scheduled effectively.

You are a strong fit if you:

• Have 5+ years of front-office experience in a dental practice.
• Are fully fluent in Dentrix (scheduling, ledgers, reports).
• Can manage same-day schedule changes, no-shows, and staffing gaps calmly.
• Understand insurance workflows (verification, basic billing, estimates).
• Are steady under pressure and not reactive or emotional.
• Do not need constant direction or approval to do your job.

Key Responsibilities:

• Day-of schedule management and patient flow.
• Front desk oversight (check-in, check-out, copays).
• Dentrix reporting and daily reconciliation.
• Insurance coordination and estimates.
• Clear communication with doctors and the clinical team.
• Maintain structure during staffing gaps.

Important note:

This role does not involve staff discipline, PTO approvals, or HR decision-making.

Compensation:

Competitive hourly rate based on experience.

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