Job Description

COMPANY OVERVIEW: Health Partners Management Group, Inc (HPMG) is a government contracting company in Poplar Bluff, Missouri. HPMG currently has a contract with the Federal Government. You would be a W-2 employee for HPMG and NOT a government employee. SUMMARY: Provides clerical/administrative support in wards, clinics, or other clinical departments of a medical treatment facility. MANDATORY KNOWLEDGE AND SKILLS: A fully qualified typist (computer keyboard) with a minimum of 50 WPM is required General medical ethics, telephone etiquette, and excellent communication and customer service skills. General office administrative and clerical skills to perform receptionist duties and answer telephones. Ability to communicate effectively, both orally and in writing. EDUCATION/CERTIFICATION: High school diploma or General Educational Development (GED) equivalency. Medical terminology desired. EXPERIENCE: At least 6 months of experience in office setting. WORK ENVIRONMENT/PHYSICAL REQUIREMENTS: The work is primarily sedentary. However, there may be some physical demands. Requirements include prolonged walking, standing, sitting or bending. PERFORMANCE OUTCOMES: Greets patients/visitors at a front desk, information center or office setting. Answers main office phone line. Directs telephone calls to appropriate section for assistance. Takes messages as required. Arranges and schedules medical appointments and determines patient eligibility for services. Relays general instructions to patients, or make referrals to other sections. Obtains updates and files medical records as needed. Organizes and researches patient records, extract needed information, and review records for completeness, accuracy, and consistency within established guidelines. Ensures arrival of medical records prior to appointment(s). Initiates and locates patient medical records as needed. Obtains documentation as requested by healthcare providers (test results, or documentation not yet filed in records). Performs other administrative and clerical duties in support of the medical care and operational support. Creates appointment schedules and templates in patient appointment computer system. Conducts end-of-day process at close of business and resolves any delinquent or pending appointments in computer system. BENEFITS: Paid time off Sick time Eleven (11) paid holidays $20,000 company paid life insurance policy Medical insurance (employee only coverage) Dental, vision and voluntary life insurance (optional) Critical illness and accident policies (provided through section 125 tax credits for qualifying employees) If you're ready to contribute your skills to a dedicated team focused on enhancing healthcare services, we invite you to apply today with Health Partners Management Group, Inc. #J-18808-Ljbffr

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