Medical Receptionist - Outpatient Job at Discovery Behavioral Health, Carson, CA

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  • Discovery Behavioral Health
  • Carson, CA

Job Description

Position Summary

The Medical Receptionist serves as the first point of contact for patients and visitors, providing exceptional customer service in a healthcare setting. This role is responsible for managing front desk operations, including greeting patients, scheduling appointments, and answering phone calls.

Essential Job Functions

  • Greeting patients professionally both in person and on the phone.
  • Answering patient calls, and voicemails in a friendly prompt manner
  • Confirming patient follow up appointments, sending reminder virtual appointment information as needed
  • Optimizing provider schedules and patient satisfaction with efficient scheduling
  • Comforting patients by anticipating anxieties and effectively answering questions
  • Notifying providers of patient arrivals
  • Updating patient records and following all protocols in regard to insurance verification
  • Collecting patient copays and scheduling follow up appointments
  • Maintaining office inventory and equipment by anticipating supply needs.
  • Occasionally verify insurances

Knowledge, Education, & Experience:

  • Associate or bachelor's degree preferred
  • Behavioral or psychiatric office experience is preferred.
  • Experience with electronic medical records systems preferred.

Monday - Friday 8:30am - 5:00pm

Employment Status: Full Time

Schedule: Monday-Friday 8:30 am - 5:00 pm

Work Location: On Site - Long Beach, CA

Compensation: Pay Range: $21- $23 per hour

Job Tags

Hourly pay, Full time, Work at office, Monday to Friday

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