Collection Supervisor Job at Procollect, Inc. , Dallas, TX

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  • Procollect, Inc.
  • Dallas, TX

Job Description

GET HIRED AND RECEIVE A $3,000.00 SIGN ON BONUS

Collection Supervisor

ProCollect's Collection Supervisors are self starting salaried collectors who have a strong desire to earn additional money. We provide a competitive salary and benefits package that includes medical, dental and vision coverage. We are actively seeking individuals who are energetic team players with a firm manner of communication and a positive mental attitude. If this describes you, this is the opportunity you should pursue!

JOB RESPONSIBILITIES:

As a Collection Supervisor with ProCollect, you will carefully adhere to policies, procedures, and laws related to consumer collections.

Additional responsibilities of the Collections Supervisor include:

  • Working past due accounts via phone
  • Handling escalated calls
  • Maintaining accurate collection notes on past due accounts
  • Providing general supervision and training of a collection floor
  • Operating a collections database in a Windows-based operating system
  • Communicating professionally with consumers and team members
  • Coordinating supervisor duties
  • Evaluating and monitoring employees performance
  • Assisting with interviews
  • Implementing company policies and procedures
  • All other duties as assigned

JOB REQUIREMENTS:

As a Collections Supervisor with ProCollect, you must possess excellent negotiation, telephone communication skills, and an inner drive to succeed.

Additional requirements for the Collections Supervisor include:

  • Ability to thrive in a fast-paced quota-driven work environment
  • Available to work a rotating shift for collection floor coverage
  • Collection floor hours are as follows:
  • Monday - Thursday: 8:00am - 8:00pm
  • Friday: 8:00am - 6:00pm
  • Saturday: 8:00am - 3:00pm
  • Strong verbal and written communication skills to include phone etiquette in a professional collection environment
  • Goal oriented
  • Must meet daily, weekly, and monthly goals
  • Must be punctual and dependable

Required Experience:

  • Debt Collections: 3 years Minimum of verifiable Collections experience.

Required Education:

  • High school or equivalent

Job Tags

Relocation package, Rotating shift

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